Attorney Holley Knapik with the Olsen Law Group in Orlando gets great Google reviews

Attorney Tom Olsen: I want to take a minute to acknowledge you and appreciate the fact that you get so many great Google reviews.

Attorney Holley Knapik: Thank you.

Tom: I am the person here at the office that monitors Google's reviews. By the way, we've got 296, we're just four short of 300. I think by maybe next Saturday, two weeks from today, we're going to have them. I get to read them and I always forward them on to the lawyers that people are raving about. That means you're getting quite a few from me. The fact that people will go out of their way to not just click five stars, but take the time to write the words about what they love about you so much, I find very heartening.

Holley: It makes me, one, I'm very humbled by the fact that someone would take the time out to write what are lovely words. I do appreciate every single word that is written. Every client I have had the opportunity to help and work with, it's been my privilege to do so. I am very, very thankful and thank you to all of those Google reviewers out there. We really appreciate it.

Tom: Now, Holley, my clients, I'm a down-to-business guy, right? I think they fully appreciate it, what I did for them. I don't leave them with the same warm, fuzzy feelings that you do. They're both great. Either way, they're getting the same great product, same great service. Something about the way that you treat the clients and speak to them and smile and everything else makes them want to give you a great Google review.

Holley: I think what it is, Tom, is you're right, either way it works, but I'm still a down-to-business. I just finesse the down-to-business a little bit. [chuckles]

Tom: Again, thank you, and congratulations on that. I will continue to send them as we get them. Let's go [audio cut]

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